Here are some of the questions we get asked the most. If you’re looking for more info on how we work with our vendor partners, check out our Vendor FAQs.
Frequently Asked Questions
What is GoodLocal?
GoodLocal.ca is your one-stop shop for everything local. We help you buy whatever you need and have it delivered from Manitoba makers & sellers to your door.
Does GoodLocal deliver?
Yes we do! You pay a single, modest delivery fee, choose products from as many different vendors as you like, and we bring them to your door in one delivery (anywhere within Winnipeg city limits).
How long does it take to get my order?
You place your order by cutoff each week, and we deliver it to you by 9pm on your selected delivery date. At this time we are not able to accommodate exact delivery times. In rare occasions, some orders may show up after the selected date. We are working on providing more delivery dates and we plan to deliver more often — stay tuned!
Can I pick up my order instead?
Yes you can! Local pickup is free. Check out our Delivery and Pickup Policy for locations, hours and more.
What happens if I miss my delivery?
If you aren’t home during our delivery drop off times or if we are unable to get your order to you, we’ll drop it off at goodlocal – 1041 Erin St. Check out our Delivery and Pickup Policy for locations, hours and more.
Why choose GoodLocal?
We started GoodLocal as Winnipeggers who want it to be easy for local buyers and sellers to reach each other, because we believe that a thriving community of growers, makers and merchants is the heartbeat of any great city. Having more dollars spent by Winnipeggers stay in town isn’t just about supporting the local economy, it’s also about celebrating the locally owned businesses that give our city its vibrancy. We hope you’ll join us!
What is your return policy?
Check it out on our Return Policy page.
Where do GoodLocal products come from?
Everything on GoodLocal.ca is either made in Manitoba or sold by an independent local retailer. We highlight products that are made in Manitoba.
Wait, so not on everything on the site is made in Manitoba?
That’s right — we’re proud to partner with Manitoba makers & merchants, including independent local retailers. The idea being: if you want something that isn’t made in Manitoba, we’d like to offer you the option of buying it from a local retailer before resorting to Amazon or a big-box store. If you’re only looking for products that are locally made, check out the ‘Made in Manitoba’ section of our site!
Still have more questions? We can help!